Setting your Spam Filter

The separate Spam folder area in VA.net's webmail allows users to have messages that have been identified as spam automatically filtered out of their main e-mail inbox. These likely spam messages are stored in the Spam folder area of webmail but will not be downloaded to your computer in Outlook or any other POP3 e-mail client when you check mail.

Follow these instructions to setup your own personal spam filtering level:

1. Click on the "Mailbox" tab and login.
2. In the left-hand column under "Tools", click on the "Spam Filtering" link.
3. Select the level (1 - 10) that you would like your mail to be filtered at (lower the number the more filtering that is done).
4. Click "Save Settings."

Mail coming to your e-mail address with a spam score of or higher than the level you selected will be filtered into your Spam folder and not downloaded to your computer. You may check to see what messages have been filtered in webmail by clicking on the Spam folder link. If you have any questions about spam filtering or need assistance setting your filter, please e-mail techsupport@pa.net